https://ri.ufs.br/jspui/handle/riufs/2513 2026-09-01T18:45:45Z https://ri.ufs.br/jspui/handle/riufs/25949 Título: Perfil de consumo de serviços financeiros : uma survey com estudantes universitários Autor(es): Carvalho, Yuri Pereira Abstract: The main objective of this work was to identify the financial services consumption profile of university students at the Federal University of Sergipe - UFS. In this sense, in order to achieve the main objective, specific objectives were defined to outline the traditionalist, online adept and digital adventurer profiles of financial services consumption. In this way, the main characteristics of the traditional financial market were addressed, as well as the innovations that this market has been presenting, ultimately resulting in a new financial market. The methodology had a quantitative research approach, of a descriptive nature. The research technique was Survey, and university students from Sergipe were used as the research universe. The sample consisted of undergraduate students from the Administration, Economic Sciences and Accounting Sciences courses at UFS. Sampling was nonprobabilistic. The results showed that the vast majority of respondents use financial services in digital channels, being predominantly classified as Digital Adventurers or Online Adopts. Finally, this research contributed to the possibility of knowing and understanding the financial services consumption profile of university students, as it made it possible to verify the preferences and consumption habits of young students. 2024-06-19T00:00:00Z https://ri.ufs.br/jspui/handle/riufs/24856 Título: Proposta de intervenção : uma estruturação no modelo de capacitação e treinamento da empresa Delta Transportes Autor(es): Vieira, Vívya Cristina Santos Abstract: This study aimed to propose an intervention in the organizational structure of Delta Transportes through the creation of a People Management department based on the competency-based management model. The company had shown consistent growth since its founding in 2014 but operated with a limited Human Resources structure, restricted to operational activities such as payroll processing, which compromised its organizational development. The research adopted a qualitative approach and used action research as its strategy, enabling a participatory and transformative intervention in the organizational reality. Data collection was conducted in four phases: exploratory, in-depth, action, and evaluation. Semi-structured interviews were carried out with two managers, and questionnaires were applied to all seven drivers who are part of the company’s unit in Aracaju/SE. The data were analyzed using qualitative data analysis to diagnose competency gaps and develop a training plan aligned with the company’s strategies. As a result, a proposal for a competency-based people management model was structured, including job descriptions and the development of specific training programs. The intervention proposal was designed using the 5W2H method and can be implemented by the organization's managers. It is suggested that the evaluation of the intervention’s effectiveness be conducted by the company’s managers based on the Kirkpatrick Model. It is concluded that the implementation of strategic people management can significantly contribute to aligning organizational objectives with employee development, making the organization more effective, attractive, and competitive. 2025-11-26T00:00:00Z https://ri.ufs.br/jspui/handle/riufs/24855 Título: Afroempreendedorismo : uma revisão sistemática da literatura Autor(es): Costa, Vitória Inez de Santana Abstract: This study aims to analyze, through a bibliometric and systematic approach, the scientific production on Afro-entrepreneurship available in the Web of Science database, in order to identify the main thematic axes and research opportunities. To achieve this purpose, the research adopted a mixed-methods design, carried out in two phases: a quantitative phase, based on bibliometric analysis using the VOSviewer software, and a qualitative phase, conducted through a systematic literature review and content analysis. A total of 1,832 articles were identified, from which a portfolio of 20 most relevant studies was selected according to the ProKnow-C method. The results show that scientific production on Afro-entrepreneurship remains limited and concentrated in a few countries, mainly the United States, South Africa, and Canada. The most frequent themes include the entrepreneurial experiences of Black individuals, structural barriers, and strategies to overcome racism-related challenges. The study also revealed limited collaboration among researchers and highlighted the need for further investigations in the Brazilian context. It is concluded that Afro-entrepreneurship is an expanding field but still lacks more integrated studies, particularly in Brazil, thus opening opportunities for research agendas focused on social inclusion, innovation, and public policies. 2025-10-13T00:00:00Z https://ri.ufs.br/jspui/handle/riufs/24854 Título: e-DOC : o impacto do gerenciamento eletrônico de documentos em uma comissão de sindicância e inquérito administrativo disciplinar Autor(es): Costa, Thiago Santos da Abstract: The main objective of this research is to analyze how the use of the e-DOC document management system, within the context of Electronic Document Management, impacts the work of the Permanent Commission for Disciplinary Inquiry and Administrative Investigation (COPSIAD), a department affiliated with the Sergipe State Secretariat of Administration. The study is based on the researcher's practical experience during an internship with the commission, which allowed him to closely observe the effects of digitalization on the department's routine. Daily contact with the work environment and interactions with staff members sparked interest in the impact of digitalization on the commission's work. Considering that most research on Electronic Document Management still focuses on large public agencies, this analysis seeks to delve deeper into the topic in a specific and underexplored context. Thus, it aims to contribute to the literature on the modernization of public administration and provide support for the adoption of policies that promote greater efficiency and transparency in disciplinary administrative processes. This work is characterized as a qualitative approach, using semi-structured interviews as the data collection technique. Three public servants who experienced the digitalization process in the analyzed sector were interviewed. Based on the collected data, a generic qualitative study was conducted, in which the servants' accounts were examined in light of the literature used as reference in this work, aiming to understand their experiences and perceptions related to the use of the e-DOC system in the routine of COPSIAD. 2025-07-28T00:00:00Z