Sistema de gestão de processos aplicado ao gerenciamento de produção utilizando curva ABC e metodologia de programação linear visando a maximização dos resultados

Abstract

Faced with a scenario where obligations are becoming larger and time shorter, queues have become more and more a drag on our lives, in view of these adversities, it becomes important to restructure the queues in a way that reduces waiting time. The present article is characterized in analyzing the measurement process of the measuring equipment of a power company and propose a better applicability to meet the demand more efficiently, employing some management tools such as queuing theory, ABC curve, linear programming and solver, simultaneously, bringing as a justification the fact that there is a diversity in the specifications of the meters, as well as their market value, making it necessary to create a methodology that best meets the needs and expectations. It was considered as a prioritization character the economic value due to the delay between the entry into the stock and treatment of the process of recovery/verification. Through the methodologies presented, it was possible to achieve a better configuration, obeying to restrictions on the infrastructure of machinery and personnel available.