Análise dos gargalos em um processo produtivo : estudo de caso na empresa ODS INOX

Abstract

The market is increasingly competitive, so in order to survive and thrive, you need to focus on reducing costs by meeting customer deadlines and meeting their demands. To realize these achievements, the company needs to identify, monitor and find solutions to its bottlenecks. Given this, the objective of this work is to investigate the main bottlenecks faced by the manager in the process of production of stainless steel equipment in the company ODS INOX, located in the municipality of Feira de Santana, Bahia. The research also sought to identify the company's production profile, identify and describe the stages of the production process, analyze what are the main production bottlenecks, analyze what are the main production bottlenecks related to inputs and products and suggest improvement actions for the bottlenecks presented. The methodology is based on qualitative research, being a case study. Data were collected from interviews with the manager, production observation, document analysis and questionnaires applied to production area employees. The results found were that the main production bottlenecks were related to planning changes, lack of communication, delay during production stages, raw material and problems with finished products.