Aplicabilidade do business intelligence à gestão da informação de tarifas de comércio internacional: intervenção na Sigmarhoh Group

Abstract

This Research aim at presenting a model of Information Management for use in Foreign Trade and Tariffs through an intervention at Sigmarhoh Group. The theme is about the Business Intelligence applicability to Information Management of International Trade Tariffs. Focuses on Data Organization for improvement of data visualization by organizational users during the process of Information Management, helping thus in the decision making. Intend to contribute with the development of academic, enterprise and organizational attention to Information Management and its creation into the Foreign Trade (FT) Area. To these goal presents a theoretic research based on the most conventional interpretations of Information Management, as of Business Intelligence area. Business Intelligence application to Foreign Trade and an organizational model of the exports sector, on which the research was focused. The World Trade Organization (WTO), comprehend most of the Sovereign States with active foreign trade, but due to the existence of an extensive number of countries, 195 in total, thousands of commodities (semi-manufactured raw material) and other greater and more impactful information derived from tariffs, which creates a chaotic environment that foreign trade organizations / companies need to manage. Companies at an international level need Information Management tools in the tariff sector due to the difficulty in quickly accessing GATT-WTO rules in general and tariffs in particular when related to a commodity and two trading partners. Many exporting and importing companies around the world waste a lot of time in the process of seeking rules and tariffs until they get an optimal result for applying a given GATT-WTO article to a set of countries and commodities, or simply get a panoramic and graphical view of tariffs over a given period of time. The proposed product is an Information Management Model for Foreign Trade applied to the organization of tariff data and was developed from the internal research in the company Sigmarhoh Group that exports and imports, requiring appropriate practices to the data processing in the scope of Information Management.