Estratégias para harmonização dos conflitos decorrentes da relação trabalho-família : o caso da Companhia de Saneamento de Sergipe

Abstract

The number of people dealing with family and work responsibilities is growing, which generates an increase in conflicts arising between these two spheres. Therefore, the main objective of this research was to analyze the individual and organizational strategies used to harmonize the conflicts arising from the work-family relationship, together with managers of Deso - Companhia de Saneamento of the State of Sergipe. Therefore, the research method used was a qualitative approach of a descriptive nature and defined as a single case study. Data collection was carried out through interviews with seven employees who work in management positions and with the Deso People manager. The results show that the main conflict resulting from the work-family relationship and faced by Deso employees is related to the reconciliation of time for work and leisure activities. With regard to the strategies applied in favor of harmonizing these conflicts at the individual level, the organization of time for work and Family, the planning of daily tasks and actions that avoid taking problems from work to the home stand out. In the organizational sphere, the realization of non-mandatory labor rights and benefits aimed at resolving the conflicts in question was noticeable; this resulted in the rate of absenteeism, occupational stress, better quality of life for employees and the work environment.