Inovação social : análise do Projeto Técnico Social 404 de Aracaju-SE

Abstract

This study aimed to analyze a social innovation initiative by a public sector in the city of Aracaju, mapping, in general and specifically, the actions implemented in the social technical project 404 as social innovations. The object of study is the Directorate of Social Housing Management and Income Transfer Policies of Aracaju. The objective was to analyze whether the actions carried out in the Social Technical Project 404 can be considered as social innovations. This study carried out a single case study, assuming a qualitative nature and exploratory and descriptive character, and was carried out through documentary analysis of the final report of PTS 404 and the post-occupancy report of PTS 404, in addition to an interview carried out with the manager. The results of the analysis revealed that the project faced significant social challenges, such as a lack of basic sanitation and the need for fixed addresses for job applications. Furthermore, the project promoted positive changes in the community, including raising awareness about basic hygiene issues and the appropriate use of resources. Collaboration with various social actors, such as the community, government agencies and local partners, was fundamental to the success of the project. PTS 404 also offered professional training courses and educational activities, contributing to the generation of work and income in the community. Furthermore, it demonstrated an adaptive approach, constantly updating its strategies based on surveys and diagnoses. Continuous impact assessment and home visits ensured that improvements lasted over time. In summary, this study concludes that the Social Technical Project 404 is a successful social innovation initiative, addressing complex social challenges and promoting positive changes in people's quality of life.