O trabalho remoto e uso das TICs por estagiários de secretariado executivo no período de pandemia : (2020-2021)

Abstract

This work aimed to analyze the development of labor tasks by the trainees of the Executive Secretariat course at the Federal University of Sergipe during the pandemic period, together with the use of Information and Communication Technologies (ICTs). Thus, this research aimed to answer the following question: How did information and communication technologies affect the work of interns in the UFS Executive Secretariat course during the Covid-19 pandemic period?. This study is exploratory and descriptive in nature. For the development of this research, a total of 24 questions were selected, divided into 4 blocks, some of them open and others multiple choice and even some closed questions, to be answered by interns who worked during the pandemic period, more specifically between March 2020 and May 2021. This work was able to fully address the problem that guided the research, because it made it possible to detect how the pandemic affected the development of the interns' work and how ICTs had an influence on the performance of their organizational tasks in that period.