Implementação da equipe de mediação de conflitos na escola Estadual Agda Fontes Ferreira

Abstract

The conflict mediation in the school environment, is a technique that discusses the conflict itself within the school, and enables the creation of possible solutions and coping strategies from the subjects involved. In this sense, the study aimed by the study of interpersonal relations in the school environment of the State School Professor Agda Fontes Ferreira, located in the city of Our Lady of Socorro / SE, build a diagnosis and intervention strategy for conflicts displayed in the daily list of students . Thus, considering the importance of school contribution in the process of learning and building citizenship, research was conducted with the students of the 5th year and the unit manager through the application of semi-structured interviews. sampling of 05 students and 01 teaching coordination manager for data analysis being used. Through research the following problems were identified: low participation of those responsible in school meetings, conflicts among students, ordinary events of speculation and rumors among students, bullying, failure of those responsible. it was decided to prepare a proposal for intervention compared to the recurring disagreements between the students of the 5th year that weaken interpersonal relationships. Therefore, it was suggested to the intervention by implementing a conflict mediation team contributing to building dialogic alternatives that produces revalidation values in the school community for the maintenance of citizenship and social coexistence. Since the school is a rich space of plurality / social diversity, as well as a privileged environment for learning, emergence of conflicts and social articulation.