Resolução de problemas utilizando a metodologia 8D: estudo de caso de uma indústria do setor sucroalcooleiro

Abstract

Detect flaws in a production process can guarantee the excellence in the quality. The 8D methodology gets into action in several irregularities, independent where it´s from, permitting detect and eliminate the cause of the problem. The target of this study is to describe the application of the 8D methodology to detect and solve the problem that all of a sudden stopped the Continuous Vacuum Cooker machine, used in the production of sugar in the industry of sugar and alcohol sector located in the country side of São Paulo state. It´s a qualitative research, having as a methodology study of the case. The results confirms the efficiency of the methodology joining the quality tools to detect and solve the problem, eliminating the recurrence.