Confiabilidade humana: uma abordagem atual do erro humano

Abstract

Human reliability is a multi-industry applied science that analyzes human error and its impact on productivity, safety and quality indicators also establishes strategies to prevent, mitigate or eliminate errors. Human failure is responsible for most of the accidents in the industry, to improve safety and reduce undesirable events, it is necessary that equipment, operations and work environment are compatible with the physical and cognitive capacities of man, and its limitations. Thus, the main objective of the article is to understand the importance of the perception and interpretation of the factors that affect the performance in the work, as well as the methods used to evaluate and manage the risks in order to increase performance in the work, through a review of The THERP Method, HAZOP Method, ATHEANA Method and Tripod-Delta Method, where its similarities, differences and peculiarities were discussed, it was also proved that the use of the tools and human reliability techniques contribute to improving employee performance and collaborates to improve the availability, reliability, cost reduction and operational success of companies.