Benefícios da relação ergonômica inovadora entre a tríade: empregador, empregado e cliente

Abstract

Approaching ergonomics to draft the strategy in a company brings several benefits to the triad: employer, employee and client. Ergonomics balances a sustainable relationship between all the parts, since its application catalyzes the process making them more profitable for the company and more qualified to reach the employee´s well-being and client´s comfort. Balancing them is the challenge before the particularity of each company. Putting aside partially these particular cases, this paper aims to set out all the benefits that ergonomics brings to the cited triad without changing radically the patterns and the design process. Thus, the innovation comes out to the reinvention of the company´s marketing before the market both in internal and external way.