Estilo de liderança x desempenho dos colaboradores : uma análise no Hospital de Olhos de Sergipe

Abstract

The literature on leadership emphasizes the need to investigate influential variables in the leadership style present in organizational leaders. This study was carried out at Hospital de Olhos de Sergipe, a private health care company whose main focus is to promote ophthalmological health with excellence. With the main objective of identifying if there is influence of the styles of leadership on the performance of the collaborators. The main theories about leadership, its concepts and styles, the main traditional and contemporary performance evaluations, with advantages and disadvantages of the 360º performance evaluation were presented in the theoretical framework. In carrying out the research, descriptive analysis based on secondary data was conducted. For the data collection, two instruments were used: the questionnaire for leadership style analysis, based on the Management Style Assessment Scale (EAEG), validated by Melo (2004), applied only to the ones led and the 360º performance evaluation questionnaire, applied to the leaders, peers and leaders. These questionnaires were developed and applied by the company's human resources sector and made available to the participating public to respond according to their own opinion, carried out at different times, since the questionnaire was first applied to the leadership style and later applied the evaluation of performance with employees in general. The result about leadership style has shown that the predominant style is Task-oriented. However, there is also the presence of relationship and situational styles. And that in the company in question, leadership style may not influence the performance of the led. As a limitation, we can mention the accomplishment of the research only in a company, noting that there are factors present in the company that can directly influence the result determined. Finally, we can affirm that consequently the performance of employees can vary regardless of the present leadership style. In this sense, evaluating the influence of leadership style on the performance of employees and verifying if there is really intervention of the same in a particular team, is a challenge.