Clima organizacional : um estudo em um provedor de internet sergipano

Abstract

The main objective of this work was to verify how actions taken based on the results of an organizational climate survey are perceived by the employees of an internet service provider in Sergipe. To achieve the main objective, this production aimed to identify the points of climate improvement, pointed out actions that were performed by the company after the climate survey and analyzed the employees' perceptions about these actions. There were analyzed perceptions regarding actions to improve working conditions, relationships between leaders and employees, trust between employees and recognition at work. The results showed that the actions were perceived in a positive and satisfactory way by the employees, impacting on the organizational climate of the company. Improvements were recommended in actions that stimulate trust among employees, minor improvements in ergonomics and resting places, better leadership behavior and optimization of the internal recruitment process.