Gestão de riscos e uma análise dos resultados dos programas de treinamento em uma instituição de Sergipe

Abstract

Managing risks has become essential for organizations that wish to achieve their strategic objectives and ensure the continuity of their business; this is mainly justified by the constant search for increased internal controls within the institutions. In addition, a major paradigm faced by organizations is the difficulty in conducting training that facilitates adaptation, flexibility and positive results in their corporate processes. In this sense, considered one of the tools of People Management, Training and Development (T&D) is a fundamental practice for obtaining effective results within any institution, which shows the real need for further research in the search for adequate models of evaluation and application in T&D. The objective of this study is to analyze the results and the influence of the application of training in the risk management process in an institution in the state of Sergipe. The data collection for the present study has a mixed nature, combined with descriptive research with a transversal temporal perspective. For data collection, a basic qualitative study was carried out through semi-structured interviews, together with the Survey strategy, with the application of questionnaires to the employees of the studied institution. Among the main findings, it was possible to observe that the investment in T&D on employees contributed to the learning about the proposed theme, in addition to enabling the development by the interviewees to emerge new behaviors and skills that did not exist before. It is also observed that the investment in training programs within the institution contributed to the increase in transfer levels and quality of the process, corroborating to studies identified in the literature on the positive contributions regarding training programs in the institutional environment.