Viabilidade do uso da tecnologia da informação pelos agentes de combate às endemias de Aracaju

Abstract

This study aimed to analyze the feasibility of using information technology in actions developed by agents to combat endemic diseases (ACE) in Aracaju. This study is justified by the fact that ACE require practicality, agility and responses to the demands of the community; and, given the lack of studies focused on the reality of the capital of Sergipe, there was a need to deepen and contribute to this research that analyzes the viability of information technology in the work activity of this category. To this end, a qualitative approach was used, through the application of interviews, in order to analyze the possibility of implementing IT in the work of agents and comprehend the vision of ACE regarding the implementation of IT in their activities. The interview was prepared based on the studied literature relating to the subject in which analytical categories and analysis elements were created. From the results obtained, it was possible to analyze the viability of information technology for ACE, through positive points and limiting barriers, from the point of view of agents and management. In this way, those involved understand the need to modernize work and the safety factors and mainly financial one as determining factors for the delay in this modernization.