Relações de poder em uma Casa Legislativa: um olhar subjetivo das possibilidades de gerenciamento de conflitos

Abstract

Objective: This work aims to address power relations at work within legislative houses, arising conflicts and the possibilities for managing them. The study in a center for legislative discussions - Brazil has 5568 Legislative Houses at the municipal, state and federal levels - is relevant to understand how power games occur in public organizations, so that they understand the possibilities of policies and administration actions of conflicts, which involve your internal processes, your organization, your climate and organizational culture. Methodology: the methodological path used was a case study, using semi-structured interviews intertwined by Thematic Analysis, considering that the researcher was a servant at the study local. Main results: as results found, it is pointed out that fields such as physical structure, good climate and organizational culture adapted to change, effective communication with the team and preparation of managers can be useful in conflict management. Theoretical, methodological and management contributions: in the results, themes emerged to be worked on by the organization that are sources of conflict, such as environmental issues, job mapping and centralization of decision-making power, which are key to raising awareness among managers and mediating these conflicts within organizations. Relevance and Originality: studying power relations within Legislative Houses, a topic little discussed in the literature, brings a sensitive look to the demands of these institutions and how to recognize these relations, from the perspective of conflict management. Social/societal contributions: a conflict management proposal was arrived at that can serve as a basis for other public organizations, based on the understanding that, more than a management technology, any solution involves people and their social relationships and not specific cases, welcomed in their abilities and limitations, promoting their strengthening as individuals who are objects of rights and duties.