Transferência de conhecimento : um estudo sobre a percepção de estagiários e supervisores em um órgão público de Sergipe

Abstract

Knowledge transfer is a fundamental process to ensure the development of employees and the smooth functioning of organizations. In the context of internship programs, the dynamics of knowledge transfer between interns and supervisors is fundamental to professional training. Therefore, this study aimed to identify the perception of interns and supervisors about the transfer of knowledge in a public body in Sergipe. The research adopted a descriptive, quantitative approach. Data collection was done through questionnaires, prepared using the Google Forms platform and sent via WhatsApp, containing affirmative questions ranging from "I completely disagree" to "I totally agree". The sample included 51 respondents: 46 interns and 5 supervisors. The results revealed a predominantly positive perception regarding the factors influencing knowledge transfer. . However, small disparities were also found between the perception of interns and that of supervisors, especially with regard to factors such as communication and expression of ideas, indicating the need for improvement in interaction and support practices. Therefore, as a suggestion, improving these aspects can significantly contribute to a more effective knowledge transfer and a more collaborative learning environment, benefiting both the interns and the organization.