Assédio moral na percepção dos estagiários de Secretariado Executivo da Universidade Federal de Sergipe

Abstract

Moral harassment in organizations has emerged as a threat to the working class, causing physical, professional, and psychological impacts that affect employees' health and the quality of their work. In the field of secretarial work, research shows that secretaries are more exposed to abusive behavior. In this context, this study aimed to analyze moral harassment in the secretarial workplace, based on the performance of interns from the Executive Secretariat course at the Federal University of Sergipe. This is an exploratory and descriptive study, with a qualitative and quantitative approach. Data were collected through a questionnaire, with 27 respondents. The results show that interns experience moral harassment in companies, mainly due to being overloaded with unnecessary demands. As a consequence, they suffer mainly from anxiety or excessive stress. It was also found that most organizations are negligent, as they do not have policies or procedures in place to prevent or combat moral harassment.