A atuação dos ocupantes dos cargos de secretário executivo na gestão da informação na Universidade Federal de Sergipe

Abstract

The Executive Secretary in organizations has moved beyond exclusively administrative functions to assume a strategic role, especially in contexts that require efficient information management. Considering this evolution, this study analyzed the role of the Executive Secretary in information management at the Federal University of Sergipe. To achieve this objective, three specific goals were established: to identify the competencies required to act as an information manager at UFS, to describe their role in the organization, flow, and integrity of information, and to evaluate their mediation in informational flows. The methodology combined a systematic literature review and structured questionnaires applied to Executive Secretaries working at the Federal University of Sergipe. The results show that the Executive Secretary mobilizes competencies such as document organization, technological proficiency, institutional communication, and analytical skills, acting in the standardization, validation, and qualified circulation of information. It was also verified that their strategic performance strengthens decision-making, interdepartmental articulation, and the efficiency of administrative processes. It is concluded that the Executive Secretary plays an essential role in information management at UFS, significantly contributing to the improvement of university management.