Recrutamento e seleção de estagiários : as experiências de discentes do curso de secretariado executivo da Universidade Federal de Sergipe

Abstract

This study analyzed the perception of students enrolled in the Executive Secretarial Studies program at the Federal University of Sergipe (UFS) regarding recruitment and selection processes for internships, considering their experiences in the stages of recruitment, selection, and interviews. The research adopted a qualitative and quantitative approach, with an exploratory and descriptive nature, using a questionnaire with closed-ended questions and semistructured interviews applied to students who had previously participated in internship selection processes. The results showed that recruitment processes occur predominantly through online advertisements with limited information, often lacking a clear description of the activities. It was observed that selection is largely centered solely on interviews, frequently conducted by professionals with limited knowledge of the Executive Secretarial Studies program, which compromises the assessment of candidates’ competencies. The interviews also revealed the naturalization, on the part of students, of simplified and poorly structured selection practices, mainly due to the mandatory nature of the internship. It was concluded that, although students recognize the importance of recruitment and selection, these processes are perceived as incomplete, poorly structured, and at times misaligned with the training in Executive Secretarial Studies, even though they enable relevant learning experiences for professional development.