Planejamento e controle : eficiência e economicidade na gestão de aquisição e estocagem de medicamentos em um hospital privado de Aracaju, SE

Abstract

The main objective of this study was to analyze the flow of drug supplies at a private hospital in Aracaju, SE. The research used a qualitative approach of an exploratory nature, given that, despite being a known subject, it is an unexplored object. To this end, the study was carried out through a case study of a company in the hospital sector, obtaining evidence through interviews with the institution's inventory and purchasing manager. Basic qualitative analysis was used to analyze the data. Having carried out a broad theoretical overview and compared the literature on logistics and stock management with the practical activities of a hospital, it was possible to verify in the analysis of the research the great relevance of specific knowledge of the area in order to maintain the hospital's activities efficiently and economically. The hospital demonstrates that it carries out good stock management, based on methods such as demand forecasting, stock control and resupply points, which are important pillars for efficient stock management, and the criteria adopted by the institution for choosing its suppliers are also evident, in line with the teachings of the various authors discussed. Finally, the study highlights the complexity of management in hospital institutions, as it is a service that does not have fixed quantities and deals directly with human lives. This work has therefore verified the importance of logistics planning in hospital institutions, evaluating, through a case study, the importance of bringing together theoretical knowledge of logistics and stock management for effective practical-professional action.