Meu Caps: Construção de protótipo de aplicativo para a informatização do acesso ao Caps

Abstract

Introduction: Psychosocial Care Centers (CAPS) were established to address severe and/or persistent mental health disorders within the Brazilian Unified Health System (SUS). However, user access and mental health care resolution still face challenges, such as treatment adherence difficulties, access to medications, and availability of consultations. Given the importance of addressing this issue, this study aims to develop an application to streamline mental health operational processes. Objectives: To design and evaluate an application in terms of content, appearance, and functionality, as assessed by professionals in the fields of mental health and information technology. Method: This is a methodological study in applied technology, with evaluations conducted using a Likert scale to assess the application's main features and functionalities. Data were collected, analyzed using JASP, and presented in tables illustrating participant characteristics and the software’s key performance aspects, as well as participants' opinions regarding the application. Results: The application was approved by participants, with all evaluated items achieving over 80% agreement. Thus, it can be used to improve accessibility to CAPS, enhance transparency in medication availability, increase the availability of professionals to serve the population, and optimize the operational management of medical care.