Educação corporativa e as tecnologias da informação e da comunicação : o caso da Universidade Petrobrás - Campus Salvador/Taquipe

Abstract

Organizations are facing a series of disruptions in their paradigms and find themselves compelled to deploy new business models that focus on the solid knowledge, technology, flexibility, learning and development of its employees. Driven by these changes in work organization, discussion of new skills requirements and skills of workers raises the question, on the educational and organizational field, issues old and new. Based on this understanding, the modern organizations, especially large companies are increasingly investing to improve the education processes of their employees, through programs increasingly full of education and skills, characterized as systems of Corporate Education, based Information and Communication Technology. In this sense, we seek to analyze how the guiding teaching and learning and coordination UP-CSATA realize its Corporate Education System and the use of Information and Communication Technologies in the teaching-learning process practiced by those for the qualification, skills development and continuing education of employees of Petrobras. To this end, we adopted the qualitative method, developed in a case study of an exploratory. Data were collected through fifteen semi-structured interviews. We also used documentary sources. For the interpretation of the data was analyzed to content, seeking to understand the issues under consideration in light of the theoretical framework of references and testimonials from the subjects. The survey results showed, according to documentary sources consulted and the perspective of the subjects studied, the Corporate Education System and the use of Information and Communication Technologies in the teaching-learning of the UP-CSATA, taken by the institution to qualification, skills development and continuing education of employees of Petrobras, proved to be the most effective and efficient way so that effective learning of professionals Petrobras is closely linked to the strategic needs of the company, in a corporate vision, starting to understand the causes that lead to action and the effects that support their results. Given this scenario, although some minor resistance point, they realize that the integration of ICT in teaching-learning is inevitable, necessary and important, as are elements that are already part of everyday life in modern society and people.