Tecnologias da informação e comunicação : um estudo de caso com os discentes do curso de Secretariado Executivo da Universidade Federal de Sergipe

Abstract

This work investigated the knowledge and use of Information and Communication Technologies (ICTs) by Executive Secretariat students at the Federal University of Sergipe, seeking to understand their importance in academic and professional training. To carry out this study, bibliographical surveys relevant to the topic covered were conducted, along with the application of a questionnaire that enabled the analysis of students' knowledge regarding the subject. The results revealed that, although the majority of students frequently use technological devices such as smartphones and notebooks, there are still significant challenges, such as limited internet access for some and the need for greater academic training on the use of these tools. The study also showed that, although many students feel prepared to face technological demands after completing the course, there is a recognition that academic training alone is not enough, requiring continuous improvement efforts outside the university environment. It was then concluded that the conscious appropriation of ICTs is crucial for ethical and professional training.