A participação dos estagiários do curso de Secretariado Executivo da Universidade Federal de Sergipe no processo de comunicação interna nas organizações

Abstract

This study aimed to analyze the participation of interns of the Executive Secretariat course of the Federal University of Sergipe in the process of internal communication in their environment. As stages of the investigation, we sought to verify the aspects that have an impact on the quality of internal communication in companies; identify the perception of UFS Executive Secretariat interns about internal communication in the organizations in which they operate; and analyze the role of UFS Executive Secretariat interns in the internal communication of the organizations in which they operate. The research is classified as descriptive exploratory, with a qualitative and quantitative approach. For data collection was used a questionnaire with fifteen closed questions, applied by e-mail, WhatsApp and in the classroom to students of the Secretariat course who interned during the research period. We obtained 33 respondents. The analysis of the results shows that internal communication in companies is satisfactory, but the teams do not feel motivated. It was also obtained that interns in Secretariat contribute to the advancement in organizations and, even so, are not always recognized.