Uso das técnicas de redação oficial no setor público : um estudo de caso na Prefeitura Municipal de Capela

Abstract

Official correspondence is essential written communication to public agencies. Through it the servers establish relationships, close deals and issue clarifications. As an exclusive communication of the public agencies, in 1992 the Presidency of the Republic created the Official Drafting Manual of the Presidency of the Republic, which consists of standardizing such correspondence, giving the public sector more agility in the processes; uniformity in formatting; more clarity, conciseness and impersonality to the official texts. Although they belong to public agencies, the writing of official and commercial correspondence is part of the daily duties of the executive secretary. In his daily life he elaborates, issues and receives all kinds of correspondence, so it is essential for the professional to be always up to date on the standards established by the market and also to those that the current public bodies regulate. The general objective of this study was to analyze the official correspondence of the Municipal Department of Education of the city of Capela / Sergipe, verifying the parameters used and comparing them with the guidelines established by the official writing manual. This work was accomplished through a documentary analysis and interviews, a unique case study and qualitative character. The results indicate that the Municipality of Capela has a standard for drafting its official communications, but this adopted standard is not in accordance with the norms of the Official Writing Manual of the Presidency of the Republic.