Aplicação da metodologia Enterprise Knowledge Development (EKD) em uma empresa de confecção de fardamentos

Abstract

In this study, it was observed that in the corporate environment there are problems arising from the absence of well-structured business models or plans that parameterize the strategic decisions of an organization. The importance of formulating these processes to achieve the company's objectives and improve its competitive position is undeniable. The efficient management of information about organizational processes contributes to the planning, formulation of strategies, decision making and correct allocation of company resources. The success of the organization depends very much on how the knowledge of its flow of activities is managed. This work aimed to work on the application of the enterprise knowledge management methodology by Enterprise Knowledge Development (EKD), using six models: business processes, objectives, actors and resources, rules, components and technical requirements and concept, in a garment manufacturing company located in the city of Delmiro Gouveia -AL, aiming, through the efficient management of its processes, to produce competitive advantages by reducing costs, increasing production and improving customer services.