Aplicação das primeiras etapas do método de análise e soluções de problemas em uma empresa do setor químico

Abstract

The manufacturing market has a high competition degree between companies that are in a continuous process and structure update, so they stand out in the market and have a high productivity index without compromising the service quality. In a factory in the countryside of the state of São Paulo was detected a problem related to the delay of orders produced in the production line of printed tape. This delay compromised the service quality and showed a deficit in the efficiency of the production process. This study proposes the use of the analysis and problem solving method (APSM), with the support of quality tools, with the main objective of identifying the possible causes of delays of orders and suggest actions will be tacked. After finding the mains causes, three action plans were created for stopping the problem.