Ergonômica no ambiente de trabalho : um levantamento na Confeitaria e Bistrô Doce Lembrança em Aracaju/SE

Abstract

The present study aimed to analyze the perception of employees of the Confectionery Sweet Lembrança, located in the city of Aracaju / SE, about the ergonomic aspects presented in the confectionery in the execution of their activities. Specifically sought to raise the characteristics of the organization and the respondents, understand the importance of ergonomics and its relationship with work, identify the degree of satisfaction of workers that make up the study population in relation to the physical and psychological conditions of work and know the perception of the workers. workers related to health aspects and their relation in the execution of the tasks. Regarding the methodology is a descriptive study that used the survey by applying a questionnaire to 15 employees, resulting from a nonprobabilistic accessibility sample, in a universe of 18 staff members. The conditions exposed to employees in the functions of salting, confectioner, cook, assistants and general services were observed during the development of the study. Also being noticed the machines, furniture, utensils and devices that directly or indirectly contribute to the environmental comfort of the activities developed. The variables related to environmental conditions - physical space, lighting, ventilation, temperature and noise were considered within the standards provided by the legislation. Dissatisfaction with the time of each operation was verified, causing physical and mental exhaustion, causing pain in some part of the body. Improvements were suggested for the company in relation to training, development of postures appropriate to the development of tasks and also a greater awareness of physical and mental health. Other suggestions were given regarding future research on the topic in the management area.