Estereótipos de gênero e desafios da profissão de secretariado : um estudo de caso das percepções das profissionais de secretariado e gestores no ambiente organizacional

Abstract

Assuming the existence of gender stereotypes present in the secretariat, traditionally seen as a female profession, the general objective of this work is to analyze the perception of secretaries and managers about stereotypes related to secretarial work, based on the following research question: What is the perception of secretaries and managers about stereotypes related to secretarial work? The specific objectives are: a) verify the skills required to exercise the profession of secretary; b) analyze the perception of Secretarial professionals in relation to their professional role and relationship with managers; c) analyze managers’ perception of secretarial work. During this study, characterized as descriptive research, with a qualitative approach, using the case study method, it is evident, from the 4 interviewees, 2 secretarial professionals and 2 managers, how the relationship between gender stereotypes, perceptions and challenges , reinforce the importance of a more inclusive and egalitarian approach in the organizational environment. When analyzing the voices of professionals and managers, complex challenges faced by secretaries were identified, such as aesthetic pressures, gender prejudices and stereotypes related to the profession, as well as limited perceptions on the part of managers about the role of secretarial professionals.